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A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

total quality management and supply chain management similarities and  an actionable view of total service costs, risks to revenue targets, and threats to customer loyalty. The only way, according to Vigoroso, to achieve this view is with an end-to-end, fully integrated service process and technology backbone. The SLM Imperative Vigoroso defined SLM as the profit-driven optimization of the system of processes employed by durable goods manufacturers and their service network partners to ensure products perform as promised after the sale. Without an integrated, lifecycle view Read More...
Supply Chain Management (SCM)
Supply chain management (SCM) solutions include applications for managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse mana...
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Documents related to » total quality management and supply chain management similarities and


KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

total quality management and supply chain management similarities and  HR/Payroll module, with a total of 600 Kronos customers currently using HR/Payroll. This trend can be explained by customers’ interest in having HR/Payroll as part of a WFM suite. Integrated HR/Payroll and WFM applications offer data integrity and a single point of contact. Except for the softness in the public sector (in these days of austerity measures), other industries have performed well, particularly health care, manufacturing, retail, and services. The vendor will not necessarily look to expand Read More...
IQMS and IFS Going Strong (without Much Help from the Cloud)
These days when all the excitement seems to be coming from “social anything” and “cloud anything” gadgets, it is refreshing to see some tried-and-true

total quality management and supply chain management similarities and  with 2,700 employees in total. For more information on IFS, see  my 2010 series on the vendor .   In February 2011, IFS released its 2010 earnings report, which highlighted strong earnings and cash flow. After investments, the cash flow was up 25 percent over the same 2009 period. In our written exchange, the company spokesperson said that IFS was fortunate that market conditions continued to improve in all regions with the resulting  earnings before interest and taxes (EBIT)  increasing by 14 Read More...
Getting It Right: Product, Quality, Timing, and Price
The most important factor in industry is no longer the mere price of the product. Increasingly, the purchaser's task has become to obtain the right product of

total quality management and supply chain management similarities and  initiated; 2001 marked a total of 750 systems sold. 2002 marked product development to continue to enhance product quality and introduce new functionality in Workflow and web-based applications; Reveny was Jeeves's first major acquisition (now one of their subsidiaries in Sweden). Agreements were signed with new partners in Slovakia, Russia, and other countries. Nicolas Ehrling was appointed as the CEO, and the total number of systems sold came to 900. In 2003, the Sales & Product Configuration module Read More...
Navigating Between Service Management Scylla & Charybdis - Part 3
Part 1 of this series analyzed the phenomenon of the service economy or the increasing importance of the service sector in industrialized economies. Especially

total quality management and supply chain management similarities and  customers. This gives a total capacity of 800 hours, and at a rate of $50 per hour, the company is managing a daily operating cost of $40,000. As soon as the day begins, the clock starts ticking and those hours and minutes of capacity start melting away. For every minute that a resource is productive and tending to a job, some value is created. But every minute a resource sits idle or spends traveling is unproductive time with no value being created. So Similar, Yet So Different In addition to people, Read More...
Supply Chain Apptricity
Apptricity@s supply chain management solutions help enterprises increase visibility and control over their value chain. Apptricity@s applications support

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Automotive Industry and Food, Safety, and Drug Regulations
Enterprise application providers wanting to address the distinct regulatory requirements of the automotive, food, safety, and life sciences industries need to

total quality management and supply chain management similarities and  Industry and Food, Safety, and Drug Regulations Automotive Industry Treading on Regulations The issues of quality and safety in the automotive industry have recently become about more than simply complying with such regulatory requirements as the Automotive Right-to-Repair bill. Rather, for companies in the automotive industry, these issues are about maintaining consumer confidence, making certain companies have a more competitive supply chain, and making profitable growth possible in spite of Read More...
Accelerating (and Fast-starting) the SME Business at Oracle (and SAP) - Part 2
Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications

total quality management and supply chain management similarities and  applications customers for a total of over 25,000 . Yet, both Oracle and SAP are still regarded as providers for the largest businesses only. In fact, overall, across all of its burgeoning products, Oracle has over 190,000 midsized customers, which are the companies that still have (or had, at the time of the sale) less than $500 million (USD) in revenues. Along similar lines are misperceptions related to SAP (and these are likely a source of frustration for the vendor) due to the often-neglected fact th Read More...
Food and Beverage Industry Trends and Issues
Food and beverage manufacturers and distributors supplying major supermarket retailers share many common business challenges. The customers—powerful and

total quality management and supply chain management similarities and  and Beverage Industry Trends and Issues Industry Trends and Issues The food and beverage industry is not without significant pressures. Margins are slim, the demand for products unpredictable, and the demand for customers service significant. These challenges become life-or-death business issues when compounded with rapid turnaround time; extremely short shelf life; a constant influx of new, improved, and differently flavored prepared and packaged products; climate- and weather-related threats; and Read More...
SAP for Aerospace and Defense in the Maintenance, Repair, and Overhaul Industry
Aerospace and defense (A&D) companies are constantly seeking better ways to manage complexity, cut costs, and boost productivity. One of the most challenging

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Achieving Efficient Governance, Risk, and Compliance (GRC) through Process and Automation
Newly available software platforms known as governance, risk, and compliance (GRC) technologies can help your business stay on top of the myriad procedures

total quality management and supply chain management similarities and  governance,risk,and compliance,compliance management systems,grc automation,enterprise grc,grc technologies,grc initiatives,and compliance technologies,and compliance automation,paperless document management software,inventory management software,document management software,digital asset management solutions,project management software Read More...
Announcements from UNIT4 and SYSPRO: New Phraseology and Sustainable Development
I attended Judith Rothrock’s 2010 Analyst Roadshow event in Boston last week, and was startled by a few news items from ERP vendors UNIT4 and SYSPRO. Here’s my

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IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report


total quality management and supply chain management similarities and   Read More...
Configuration and Change Management for IT Compliance and Risk Management
To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated

total quality management and supply chain management similarities and   Read More...
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