Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement, and SCM into one coherent system within and between organizations. This is the stuff system integrators dream of.
office supply request form
Office (CRM), to Back Office internal product movement and accountability (ERP), to supplier relationships via e-Procurement and Supply Chain Management. It includes not just the flow of products, but the flow of data, and the flow of data about data ( metadata ). The ultimate goals include improved customer satisfaction, and reduced costs via automated self-service, fulfillment, and replenishment. Databases, both internal and external, talk to one another to move goods and data, satisfy customer demand,