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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 letter requesting accreditation of supplier to a customer


Social Customer Suite
Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.

letter requesting accreditation of supplier to a customer  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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ILM as a Journey: Moving Towards Storage as a Service


Technology decision-making in larger organizations is about making existing IT platforms as efficient as possible. However, there are weaknesses in the day-to-day operation of such environments, particularly in storage and information management. Positioning information lifecycle management (ILM) in the context of infrastructure management provides an understanding of where we are today—and of how much further there is to go.

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Your 360-degree View of the Customer: Keep the Customer in View


Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to

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A Very Helpful Tool When You’re Choosing a New Software Solution


If you've ever been involved in selecting a business software solution, you know how tricky it can be. Today’s software systems are quite complex, and it can be very difficult to tell which vendor has the solution best suited for the special needs and business processes of your organization. One way to help avoid making a bad choice is to have a complete list of software functions to refer to.Let

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Achieve a Complete Business Picture with a BI Dashboard


With the right business intelligence (BI) solution, any enterprise can improve performance, decrease time to market, analyze and forecast data, and achieve competitive advantage. However, it is important to consider whether your BI provides timely, clear data and integrates data from every possible source within the organization. The enterprise must carefully consider its specific requirements and choose a solution that provides the right information to the right user at the right time. Download this report to learn more.

letter requesting accreditation of supplier to a customer  ElegantMicroWeb,business intelligence,white papers,ElegantJ BI,dashboards,bi dashboards,business intelligence dashboards Read More

Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors


This part illustrates how selecting the right ERP product depends on each client's requirements. Epicor, QAD, and Ramco Systems' rank can change with different sets of client requirements.

letter requesting accreditation of supplier to a customer  enterprise application software,software selection,selecting enterprise technologies,knowledge-based matchmaker part 1,selection practices,selection processes,strategic technology selections,selecting complex systems,value added resellers,software vendors,strategic it acquisitions,selecting software vendors,evaluation process,selection project teams,enterprise technology evaluations Read More

A Delicate Dance of Supply & Demand, Part 1: A Primer on Dairy Industry Complexity


The dairy industry is grueling. For farmers, the past decade has been a roller coaster of soaring fuel and feed prices and plummeting dairy sales prices, crushing many industry veterans. This white paper is intended to provide a baseline understanding of the historic and present-day challenges players in the industry face that are largely the product of governmental involvement and outside their individual control.

letter requesting accreditation of supplier to a customer  dairy industry supply chain,dairy industry pricing,dairy industry management software,milk marketing orders Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

letter requesting accreditation of supplier to a customer  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More

Failing to Learn-Why Learning Is Critical to Strategic Talent Management




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Leadership When It Really Matters: A Closer Look at Investing in PLM Technology to Profit in a Down Economy


Loss of strategic vision and leadership can pose a greater threat to organizations than dramatic economic downturn. Companies that invest in technology wisely will gain a competitive advantage and even prosper during hard times. Achieving financial results hinges on finding a product lifecycle management (PLM) solution that delivers business benefits not only in the short-term but also long into the future. Read how now.

letter requesting accreditation of supplier to a customer  retail industry,consumer goods industry,apparel industry,PLM software,product lifecycle management software Read More

In Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business


Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required by their IT operations, especially by their data centers. Greening IT starts in the data center: find out how data center consolidation—and other solutions—can help you reduce energy consumption, and even increase productivity and efficiency.

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Collaboration 2.0: Taking Collaboration to the Next Level: From the E-mail and Document-centric World of 'Enterprise 1.0' to the People-Centric World of Enterprise 2.0


Most business collaboration continues to be conducted via e-mail and shared folders, but forward-looking organizations are increasingly considering socially oriented and real-time collaboration solutions to instantly and seamlessly increase productivity between employees, suppliers, customers, and stakeholders. This white paper discusses new products, services, and technologies entering the enterprise collaboration space.

letter requesting accreditation of supplier to a customer  enterprise 2.0 software,enterprise 2.0 collaboration software,collaboration 2.0,enterprise 2.0 solutions,enterprise 2.0 tools,enterprise 2.0 collaboration,enterprise 2.0 mashups,enterprise 2.0 consulting,open source enterprise 2.0,web enterprise 2.0,enterprise 2.0,enterprise 2.0 santa clara,enterprise 2.0 applications,enterprise 2.0 san francisco,enterprise 2.0 2010 Read More

Brewing Up a Better Schedule for a Product with Many Variables


For the coffee producer Mother Parkers, scheduling coffee production across two plants was an ever-increasing challenge. Mother Parkers decided to take proactive steps toward consolidating its day-to-day scheduling data by engaging Supply Chain Consultants (SCC) to help. SCC applied its scheduling algorithms to improve schedule attainment, visibility, and stability—exactly what Mother Parkers needed.

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Distribution in a Challenging Economy: Online (Software as a Service) versus Traditional Software


When considering major purchases, most people ask, “Why rent when you can buy?” But with IT systems, the reverse may be true. Software as a service (SaaS) offers many advantages over traditional software, especially in terms of the on-going costs of maintaining and upgrading systems. Learn how passing those burdens on to a SaaS vendor can help your company focus on optimizing efficiency, productivity, and profitability.

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