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 history of supply chaining


Customer Experience Management: The Value of Moments of Truth
Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers

history of supply chaining  Experience Management: The Value of Moments of Truth Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers that transcends the basic functional value they offer. In this first part of a two-part series, learn how traditional customer relationship management (CRM) has often failed in this respect, and how managing customer experiences can drive your revenues.

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Electronic Medical Records (EMR) for the Health Care Industry

Electronic Medical Records (EMR) assists physicians and other clinicians document patient care for current visits and provides access to patient clinical history. Sometimes may be referred to as computerized patient records (CPR). 

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Documents related to » history of supply chaining

7 Steps to Supply Chain Utopia


And now you can with the white paper actionable supply chain intelligence: leveraging the services hub.

history of supply chaining  steps supply chain utopia,steps,supply,chain,utopia,supply chain utopia,steps chain utopia,steps supply utopia,steps supply chain. Read More

Analysis of Adobe’s Integration of IslandData’s Automated E-mail


Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating support costs.

history of supply chaining  of Adobe’s Integration of IslandData’s Automated E-mail Event Summary CARLSBAD, Calif.--(BUSINESS WIRE)--IslandData, a leading provider of automated response technology for the online customer service market, announced that it has signed Adobe Systems Inc. (Nasdaq: ADBE - news), the fourth largest desktop software company in the world, as a customer of IslandData's ExpressResponse, a commercial service that automates the process of quickly reading and responding to end user e-mail and web Read More

Managing Risk in the Global Supply Chain


Global fashion supply chains face a “perfect storm” of risk factors, ranging from volatile materials prices and skyrocketing shipping costs, to uncertainty about the outcome of legislative trade initiatives such as the Trans-Pacific Partnership. Download this white paper to find out how NGC’s Web-based Supply Chain Management (SCM) and Global Sourcing system can help.

history of supply chaining  Risk in the Global Supply Chain Global fashion supply chains face a “perfect storm” of risk factors, ranging from volatile materials prices and skyrocketing shipping costs, to uncertainty about the outcome of legislative trade initiatives such as the Trans-Pacific Partnership. Download this white paper to find out how NGC’s Web-based Supply Chain Management (SCM) and Global Sourcing system can help. Read More

Making Your Supply Chain a Competitive Advantage: Implementing S&OP


Improving the supply chain is essential for any company that wants to gain or maintain a competitive edge. To do this, companies are adopting sales and operations planning (S&OP) strategies. Years ago—when the pace of market change was slow—S&OP was a nice-to-have; today it’s a business imperative! But it doesn’t have to happen overnight. By taking a five-step approach, companies can implement S&OP at their own pace.

history of supply chaining  you!) How can shipment history in the ERP be used most effectively for statistical forecasting, and at what level of aggregation? What new business processes do you need to put in place to ensure that analyses such as these are repeated on a regular basis? 2. Analyze Inventory and Position It to Support Demand. Step 2 is to ensure full visibility of all finished product, intermediate, and raw material inventory by SKU by location (by lot or batch if necessary). Visibility alone is often such a step Read More

The Best of Both Worlds: Gain Flexibility through Multiple Models of Software Delivery


Lower IT costs, faster return on investment (ROI), and better security—just a few of the promises the software-as-a-service (SaaS) business model makes. SaaS can help small-to-medium businesses manage customer service and support cost-effectively. But there are a few concerns to consider if you’re thinking of an on-demand service. A vendor that offers the best of both on-demand and on-premise solutions may be the answer.

history of supply chaining  Best of Both Worlds: Gain Flexibility through Multiple Models of Software Delivery Lower IT costs, faster return on investment (ROI), and better security—just a few of the promises the software-as-a-service (SaaS) business model makes. SaaS can help small-to-medium businesses manage customer service and support cost-effectively. But there are a few concerns to consider if you’re thinking of an on-demand service. A vendor that offers the best of both on-demand and on-premise solutions may be the Read More

New Destinies: Stories of Outcomes Sensed, Predicted, and Changed in the World of the New Business Imperative


Remember 10 years ago, or maybe just 5, you used to have the luxury to think about your decisions. Not anymore. New rules apply to the global business environment. Those who choose real-time business intelligence are likely to gain the insight and agility to measure risk and reward in an instant—and move forward. Destiny is no longer in the hands of fate. It’s determined now, in a second. New outcomes await. Determine yours with business intelligence solutions from SAP.

history of supply chaining  Destinies: Stories of Outcomes Sensed, Predicted, and Changed in the World of the New Business Imperative Remember 10 years ago, or maybe just 5, you used to have the luxury to think about your decisions. Not anymore. New rules apply to the global business environment. Those who choose real-time business intelligence are likely to gain the insight and agility to measure risk and reward in an instant—and move forward. Destiny is no longer in the hands of fate. It’s determined now, in a second. New Read More

Oracle Corporation: Flying High for Being Jack-of-All-Trades and Master of Some


Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared and eager for the future. We express our view regarding its latest announcements.

history of supply chaining  time in the company's history. This looks particularly impressive against the backdrop of a modest first quarter report from Oracle's biggest competitor in the business applications space - SAP. Database software sales generated $778 million, but it was the applications part of the business that caused the real excitement. According to the company's reports, they brought in $199 million, allegedly driven in part by the booming sales experienced in the CRM space, Oracle claims. According to the company, Read More

Successful Supply Chains Part II: Supply Chain Alignment Assessment—A Road Map


The Supply Chain Operations Reference Model (SCOR) describes the supply chain as extending from the supplier’s supplier to the customer’s customer. This white paper from Waer Systems explores the process within SCOR of procuring incoming goods and the relationship with the upstream supplier, and details how a supply chain alignment assessment can help you with mapping your supply chain ROI.

history of supply chaining  Supply Chains Part II: Supply Chain Alignment Assessment—A Road Map The Supply Chain Operations Reference Model (SCOR) describes the supply chain as extending from the supplier’s supplier to the customer’s customer. This white paper from Waer Systems explores the process within SCOR of procuring incoming goods and the relationship with the upstream supplier, and details how a supply chain alignment assessment can help you with mapping your supply chain ROI. Read More

Measuring the Supply Chain Outside Your Enterprise


Since supply chains, by definition, are about the end-to-end inter-enterprise process, we highlight the growing importance of looking outside your four walls when thinking about supply chain performance management. If you are overwhelmed by the number of supply chain measures you are tracking, it’s better to focus your energies on a few that can have a significant impact.

history of supply chaining  the Supply Chain Outside Your Enterprise Measuring the Supply Chain Outside Your Enterprise Featured Author - Sree Hameed - May 20, 2005 Introduction The other day, I was eager to come across a report on how to measure your supply chain from a well-known research firm—only to find out that it was largely a discussion on selecting business intelligence technology products. It was like asking for directions and then being told to go buy a car with a navigation system. Supply chain performance Read More

Global Supply Chain Collaboration


The Global Supply Chain Collaboration Suite supports collaborative work processes at the points along the supply chain where retail trading partners interact. The product is intended to support areas where communication, information visibility, and joint goal setting are requirements for both parties. Agentrics Supplier Performance Management is a web-based solution that provides a way for companies to track business performance metrics and collaborate with trading partners to improve performance. The solution enables a collaborative process of performance benchmarking, measurement, and improvement to help retailers and their trading partners.  

history of supply chaining  Supply Chain Collaboration The Global Supply Chain Collaboration Suite supports collaborative work processes at the points along the supply chain where retail trading partners interact. The product is intended to support areas where communication, information visibility, and joint goal setting are requirements for both parties. Agentrics Supplier Performance Management is a web-based solution that provides a way for companies to track business performance metrics and collaborate with trading Read More

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge


Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and technical requirements and second, identifying the vendors that best match their requirements. This article will focus on determining the functionality and technology required to enable business processes, and how to compare vendor offerings once those requirements have been documented.

history of supply chaining  Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge Introduction Over the past two years it seems not a week has gone by without an editorial about a failed Customer Relationship Management (CRM) project. Many articles relate CRM failure to the absence and/or weakness of business objectives driving the CRM initiative. Although this is true, many projects fail due to a poor vendor selection procedure. Starting At The Beginning Of course software tools Read More

Analysis of Active Voice's Acquisition of PhoneSoft, Inc.


Active Voice will integrate all of PhoneSoft's functionality into their existing "Unity" voice-messaging product to target Lotus Notes Domino R5.

history of supply chaining  of Active Voice's Acquisition of PhoneSoft, Inc. Event Summary SEATTLE, /PRNewswire/ - Active Voice Corporation (Nasdaq: ACVC), a global provider of unified messaging and computer telephony software solutions announced it has signed a definitive agreement to acquire privately-held PhoneSoft Inc., a leading provider of true unified messaging solutions for Lotus Notes/Domino. Market Impact PhoneSoft, Inc. is a privately held company that focuses on unified messaging solutions (UM), including email, Read More

Supply Chain Advantage


Supply Chain Advantage, HighJump’s radio frequency identification (RFID)-enabled product suite, includes integrated solutions for warehouse and yard management, transportation management, supply chain visibility, and event management, as well as trading partner enablement and collaboration and data collection. Its Warehouse Advantage solution offers strategies for fulfillment, containerization, wave planning, and slotting. Other processes include receiving, put-away and flow-through, inventory management, order processing, replenishment/pick/pack, loading, and shipping.  

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Achieving Supply Chain Visibility: There Is More to It than Meets the Eye


Industry research shows that one of the most important challenges facing supply chain professionals today is supply chain visibility. As companies scramble to adopt a way to gaining better visibility into their supply chain, they quickly realize that it’s not as simple as it seems. While achieving the right type of visibility is the first step, leveraging it to take quick and effective action is the key to its success.

history of supply chaining  Supply Chain Visibility: There Is More to It than Meets the Eye Achieving Supply Chain Visibility: There Is More to It than Meets the Eye If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Outsourcing Creates Supply Chain Visibility Challenges Most manufacturers today outsource some aspects of their manufacturing operations to third-party specialists. And, to realize cost advantages and open new markets, manufacturers have Read More