-
Extracto del documento de
field service unit support:
... ClickForecast provides field service workload forecasting to help ...
by combining historical service workload records ... each territory, job type, or business
unit. ...
Publicado en:
2011-01-18
-
Resumen:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a
smooth migration path for existing customers. (...)
Extracto del documento de
field service unit support:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a smooth
migration path for...
Publicado en:
2002-02-19
-
Resumen:
As a result of its commitment and investment in Glovia as a strategic catalyst for Fujitsu's global growth and a vanguard
to globalize Fujitsu's software and service business division, Fujitsu elevated Glovia to a business unit from a mere business
group level in 2003. (...)
Extracto del documento de
field service unit support:
As a result of its commitment and investment in Glovia as a strategic catalyst for Fujitsu's global growth and a vanguard
to globalize Fujitsu's s...
Publicado en:
2004-01-21
-
Resumen:
The Supplier Relationship Management (SRM) RFP Template covers industry-standard functional criteria of SRM that can help
you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template,
it is a working document that serves as a knowledge base refe (...)
Extracto del documento de
field service unit support:
... Delivery schedule; Field service unit support.
Contract Activation and Commitment Management, Supplier Relationship Management SRM RFP Template. ...
Publicado en:
-
Resumen:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Extracto del documento de
field service unit support:
... Delivery schedule; Field service unit support.
Contract Activation and Commitment Management , Supplier Relationship Management (SRM) Software Evaluation Report ...
Publicado en:
-
Resumen:
The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply
chain management (SCM) of spare and replacement parts. (...)
Extracto del documento de
field service unit support:
The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply chain
management (SCM) of...
Publicado en:
2005-07-28
-
Resumen:
SSA Global seems to be doing some proper thinking while continuing to acquire new software companies. Recent unification
of its broadening collection of supply chain management (SCM) solutions under the SSA SCM brand and formation of a specialized
Strategic Solutions division--which also includes other e (...)
Extracto del documento de
field service unit support:
SSA Global seems to be doing some proper thinking while continuing to acquire new software companies. Recent unification of
its broadening collect...
Publicado en:
2004-09-15
-
Resumen:
Welcome to TEC's Vendor Spotlight series. This installment focuses on Agresso, a Netherlands-based ERP vendor now enjoying
its fair share of success in North America. So how successful is Agresso? Just ask SAP—Agresso claims to have won over $50
million (USD) against SAP in 61 separate deals… (...)
Extracto del documento de
field service unit support:
Welcome to TEC's Vendor Spotlight series. This installment focuses on Agresso, a Netherlands-based ERP vendor now enjoying
its fair share of succe...
Publicado en:
2009-06-05
-
Resumen:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Extracto del documento de
field service unit support:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Publicado en:
2005-08-02
-
Resumen:
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management;
many of these handheld devices are capable of handling field service and sales, and can make business intelligence available
to users. (...)
Extracto del documento de
field service unit support:
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management;
many of these handh...
Publicado en:
2007-02-19
-
Extracto del documento de
field service unit support:
... These A/R processes support multi-sales ledger ... CODA as an independent
business unit and has ... HR, payroll, project management, procurement, and field
service. ...
Publicado en:
2009-06-16
-
Resumen:
Many SMB companies need more functionality than an entry-level system offers, but cannot afford to pay $15,000 (USD) or more
for a higher-end product, nor do they really need the complexity found in these products. Red Wing Software’s TurningPoint
is a good mid-market product that plays well in this ma (...)
Extracto del documento de
field service unit support:
... does support product line pricing, unit of measure ...
TurningPoint does not currently support a large number ... software system that tracks field
service calls and ...
Publicado en:
2005-01-21
-
Resumen:
The current market trend industry-wide is towards vendors that can provide comprehensive solutions for medium-sized companies.
Relevant seems to have a fair shot at delivering that to project-based discrete manufacturers such as aerospace contractors,
contract manufacturers of electronic components, wind (...)
Extracto del documento de
field service unit support:
The current market trend industry-wide is towards vendors that can provide comprehensive solutions for medium-sized companies.
Relevant seems to h...
Publicado en:
2001-11-01
-
Resumen:
Differentiation through Service Excellence. Get Free Assessment Reports for Service Excellence. With products increasingly
becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer
satisfaction. While revenue is flattening for many produc (...)
Extracto del documento de
field service unit support:
Differentiation through Service Excellence. ... While revenue is flattening for many product
businesses, service income is increasing. ...
Publicado en:
2010-03-11
-
Resumen:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation
(SFA), marketing automation, and field service/call c (...)
Extracto del documento de
field service unit support:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much bro...
Publicado en:
2002-11-08
-
Resumen:
TEC's P.J. Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and
interviews its chief visionary. Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O)
specialist, has become a full-fledged service lifecycle manag (...)
Extracto del documento de
field service unit support:
TEC's PJ Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and
interviews its chief visi...
Publicado en:
2011-04-08
-
Resumen:
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively
address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and
the product’s underlying architecture, support chang (...)
Extracto del documento de
field service unit support:
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address
these businesses’...
Publicado en:
2008-02-27
-
Extracto del documento de
field service unit support:
... customers, also frustrated (and embarrassed) field personnel, wasted ...
into the details of service chain optimization ... some product or stock-keeping unit
(SKU), he ...
Publicado en:
2010-04-01
-
Resumen:
Many SMB companies need more functionality than an entry-level system offers, but cannot afford to pay $15,000 (USD) or more
for a higher-end product, nor do they really need the complexity found in these products. Red Wing Software’s TurningPoint
is a good mid-market product that plays well in this ma (...)
Extracto del documento de
field service unit support:
... does support product line pricing, unit of measure ...
TurningPoint does not currently support a large number ... software system that tracks field
service calls and ...
Publicado en:
2005-01-21
-
Resumen:
Selecting the right project-oriented software may depend on the specific requirements of the industry niches in which an
organization competes. But since not all software is created equal, it's worth examining some leading candidates in depth. (...)
Extracto del documento de
field service unit support:
Selecting the right project-oriented software may depend on the specific requirements of the industry niches in which an organization
competes. Bu...
Publicado en:
2006-06-07