Field Service Unit Support

SCM System/SCM Software Comparison and Evaluation

... Field service included in RFx content and process Field service included in contract content, structure, and process Field service unit support Field surveys ... http://scm.technologyevaluation.com/supply-chain-optimization// - 71k - 2009-03-09

Alice (or Allen) in MobileLand

by Paul Greenberg ... found that adoption rates for sales, marketing, and support, also known ... For field service? ... some ubiquitous broadband access built right into the unit (for an ... http:/.../Research/ResearchHighlights/CRM/2007/02/research_notes/MN_CR_XPG_02_19_07_1.asp - 14k - 2007-02-19 Summary: Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management; many of these handheld devices are capable of handling field service and sales, and can make business intelligence available to users.

Agresso + CODA, VITA + Link (+ CODA 2go): What's the Sum? (Part 1) ...

... These A/R processes support multi-sales ledger ... CODA as an independent business unit and has ... HR, payroll, project management, procurement, and field service. ... blog.technologyevaluation.com/blog/2009/06/16/agresso-coda-vita-link-coda-2go-whats-the-sum-part-1/ - 62k - 2009-06-16

Vendor Spotlight: Agresso

by TEC staff ... eg extended manager and employee self-service functionality); field service (eg self-service and easy ... versus the net positive effects of Unit 4 Agresso's ... http:/.../Research/ResearchHighlights/ERP/2009/06/research_notes/PN_ER_TS_06_05_09_1.asp - 17k - 2009-06-05 Summary: Welcome to TEC's Vendor Spotlight series. This installment focuses on Agresso, a Netherlands-based ERP vendor now enjoying its fair share of success in North America. So how successful is Agresso? Just ask SAP—Agresso claims to have won over $50 million (USD) against SAP in 61 separate deals…

Accounting for SMBs: A Solution Beyond Entry-level Systems Red ...

by Charles Chewning Jr. ... does support product line pricing, unit of measure ... TurningPoint does not currently support a large number ... software system that tracks field service calls and ... http:/.../ResearchHighlights/TechnologySelections/2005/01/research_notes/VN_TS_XCC_01_21_05_1.asp - 20k - 2005-01-21 Summary: Many SMB companies need more functionality than an entry-level system offers, but cannot afford to pay $15,000 (USD) or more for a higher-end product, nor do they really need the complexity found in these products. Red Wing Software’s TurningPoint is a good mid-market product that plays well in this ma

INFIMACS Becoming Ever More RELEVANT For Project-Based Industries. ...

by P.J. Jakovljevic ... BTO) production environments is making unit-level data ... has been extended by INFIMACS' support for UNIX ... tracking to help manage the field service function, with ... http:/.../Research/ResearchHighlights/Erp/2001/11/research_notes/EN_ER_PJ_11_01_01_1.asp - 17k - 2001-11-01 Summary: The current market trend industry-wide is towards vendors that can provide comprehensive solutions for medium-sized companies. Relevant seems to have a fair shot at delivering that to project-based discrete manufacturers such as aerospace contractors, contract manufacturers of electronic components, wind

BRAIN May Still Be Needed In The Automotive Industry

by P.J. Jakovljevic ... BTO) production environments is making unit-level data ... has been extended by INFIMACS' support for UNIX ... tracking to help manage the field service function, with ... http:/.../Research/ResearchHighlights/Erp/2001/10/news_analysis/NA_ER_PJ_10_31_01_1.asp - 18k - 2001-10-31 Summary: While BRAIN North America may have all the right cards for the lower tiers of the automotive industry, the road to success will by no means be uncontested.

CRM For Complex Manufacturers Revolves Around Configuration ...

by P.J. Jakovljevic ... It could support direct and indirect sales channels. ... environments is further making unit-level data ... SFA), marketing automation, and field service/call center ... http:/.../Research/ResearchHighlights/Crm/2002/11/research_notes/TU_CR_PJ_11_08_02_1.asp - 26k - 2002-11-08 Summary: While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation (SFA), marketing automation, and field service/call c

Supply Chain Management Systems for Service and Replacement Parts ...

by P.J. Jakovljevic and Olin Thompson ... things, since aftermarket service must support warranty commitments ... chance of needing a single unit of a ... parts (including parts for field service and plant ... http:/.../Research/ResearchHighlights/SCM/2005/08/research_notes/MN_SC_PJ_08_02_05_1.asp - 33k - 2005-08-02 Summary: Improved service management boosts revenue from both service offerings and new product sales, while improved customer service and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely repeated revenue stream over a long period of owner

Lucrative but 'Risky' Aftermarket Business—Service and ...

by P.J. Jakovljevic and Olin Thompson ... of the dollar value of inventory, per unit of time ... parts supply chains should provide support to end ... parts, where and when required; field service or after ... http:/.../Research/ResearchHighlights/SCM/2005/07/research_notes/MN_SC_PJ_07_29_05_1.asp - 20k - 2005-07-28 Summary: The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply chain management (SCM) of spare and replacement parts.