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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 edi transaction sets with implementation guidelines and version control


How to Get the Most from Your Supply Chain: SCM Reaches the Mid-market
Today’s midsized distributors can benefit from their software systems in ways that were impossible a few years ago. By layering advanced, affordable supply

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Transportation Management Systems

Transportation management systems should provide the basic components of a shared information system to support collaboration, rates, routes, roles, transaction sets, documents, and information exchanged to facilitate the booking, execution, and settlement of transportation movements. 

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Fast ITSM Implementation and Efficient Process Work


The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL)–inspired processes. Implement Consulting Group had the project management responsibility during the entire process—from the preliminary requirement collection to selection and implementation to testing and go-live.

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Implementation Pitfalls


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Global Vintners: Implementation of Microsoft Dynamic NAV R2




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The process of implementing a new enterprise solution is incredibly complex. This process can send your organization down a long road of beneficial—and sometimes painful—change. The good news, though, is that if the implementation is done right the first time, you won’t have to travel that road again. The key question: how do you do it right?

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Creating an efficient centralized maintenance and operations program is made easier if you start with the right planning. This article addresses a tactical view to making your CMMS and EAM implementation work the first time.

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Transaction Based Pricing in BPO


Increased maturity in business process outsourcing (BPO) has led to the emergence of transaction-based pricing and outcome-based pricing models, which can provide broader business value to customers. This white paper focuses on the transaction-based pricing model for BPO services, its suitability in meeting present-day BPO objectives, and its superiority over the traditional full-time-equivalent (FTE)-based pricing model.

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Open Source CRM project Zurmo releases Version 0.7.5


Zurmo has released a new version of its Open Source CRM. The  0.7.5 version offers new social CRM elements, the option to add profile pictures, and custom lists while searching. One new feature worth underlining is Mission—a new gamification component that invites "co-workers to challenge one another in exchange for a reward." In fact, Mission proposes a unified vision of all customer interactions

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Your Guide to IP Telephony Implementation


How you decide to deploy and implement new Internet provider (IP) telephony infrastructure, as well as new applications or services to end users, will vary greatly based on the scope of the project and the degree of complexity involved. However, whether you are deploying to small remote offices or to large core sites, it is vital to establish standardized procedures.

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