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Web-based Enterprise Resource Planning Solution Exhibits Lean Approach
SSI's approach appeals to process manufacturers, as well as some discrete manufacturers with short lead times and high volumes, where the traditional

define reservation rules by customer  engine allows users to define processes, events, rules, and formats, and to configure automated responses to these. Thus, for example, the arrival of a sales order could trigger an e-mail alert to a planner; the confirmation of a delivery date might automatically result in a message being sent to the customer; or an alert coming to the system from the shop floor might prompt the planner to reschedule production. Also, TROPOS Active can link to external systems, or use messaging protocols such as XML to Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » define reservation rules by customer


Getting It Right: Product, Quality, Timing, and Price
The most important factor in industry is no longer the mere price of the product. Increasingly, the purchaser's task has become to obtain the right product of

define reservation rules by customer  Production users can also define items, operations and BOMs, but also, if required, time, throughput, costing, tools, queuing, and work crews. It is also possible to indicate if there is a subcontracted item and under what conditions subcontracting is used (for example, when in-house capacity is exceeded). Work orders can be created manually, or automatically (through requisitions or through a connection to a specific sales order). In turn, work orders control material reservation or allocation, issues, Read More
Improving Customer Relationships: An Integrated Approach
It’s a simple idea: get a better understanding of your customers’ wants and needs, deliver on their expectations, and your revenue will increase. But more than

define reservation rules by customer  metrics that directly reflect pre-defined goals. How does your company measure CRM success? (Select all that apply) Of course, measurement is always a tricky issue, and even companies that do have comprehensive CRM systems in place find it an ongoing challenge. Take, for example, AmerisourceBergen Specialty Group (ABSG) , a US$55bn specialist distributor for the pharmaceutical wholesaling giant, which sells drugs and provides services such as insurance reimbursement and medical education to doctors, Read More
How to Achieve a Great--and Profitable--Customer Experience
Learn how to deliver superior customer service in How to Achieve a Great and Profitable Customer Experience.

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How to Achieve a Great--and Profitable--Customer Experience
Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly

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Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

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Voice of Customer: Using Customer Actions That Speak
Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer

define reservation rules by customer  BI White Paper,Integrated BI Solution,VOC,Business Intelligence,Cost Reduction,Warranty Intelligence,Business Analysis,Business KPIs,KPI Analysis,BI Challenges Read More
Customer: Eastern Food
Eastern Foods, Inc. produces fresh goods for one of the most widely dispersed populations in the world. The leading supplier of salad dressings to airlines

define reservation rules by customer   Read More
Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

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Listen and Learn: Improving Operations by Using Customer Feedback
Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of

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Minimize Customer Churn with Analytics
With IBM Business Analytics solutions for customer churn, communications service providers (CSPs) can understand sentiment and identify social influencers

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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

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Experiencing the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer
To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values

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Infor Finds Its Customer Engagement Rhythm
Infor recently unveiled Infor Rhythm for Commerce, a global, scalable, and secure cloud-based e-commerce and customer engagement platform, now complemented with

define reservation rules by customer  Infor Rhythm, Infor, Hook & Loop, Infor commerce, customer engagement, e-commerce, engagement platform, industry watch Read More
How to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points
Whether in a business-to-consumer (B2C) or business-to-business (B2B) context, customers demand multiple channels through which they can find information

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