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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer supplier chain diagram


Optimize Internal Supply Chain
The new reality for manufacturing CIOs is that budgets are far less than what they used to be and the ability to provide business intelligence to front line

customer supplier chain diagram  Executive Summary Sales Management Customer Relationship Management Quotation Development Quotation Management Business Plan Order Management Express Orders Detail Orders Quotation to Orders Resource Planning Plan HR Resources Plan Capital Resources Plan Materials Release Orders Material Purchasing Supplier Relationship Management Purchase Orders Expedite Orders Receive Materials Return Material Authorization Production Management Production Schedule Plan Picking Slips Order Status Ship Orders Time and At

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Management (SCM)

Supply chain management (SCM) solutions include applications for managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite. 

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Supply Chain Network Visibility and Analytics


The complexity of the global economy is a powerful motivation for companies to look for new ways to increase efficiency and productivity. That’s why companies must have the ability to transform information into meaningful, accurate insights. Most importantly, these insights must be systematically interconnected, to align business strategy with tactics through a seamless integration of analytical, transactional, and collaborative processes.

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Supply Chain 101: The Basics You Need to Know


Today’s manufacturers face increasing global competition and complex manufacturing networks. Supply chain management provides manufacturers with the needed visibility into their supply chain, as well as software solutions, to help give them a competitive edge.

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Streamlining for Success: The Lean Supply Chain


When flexibility and speed are requisites for success, it’s the lean organization that leads the race. World-class manufacturing organizations know the value of focusing on the lean fundamentals: eliminating waste, simplifying processes, and continuously improving. By pursuing lean strategies—optimizing inventory and streamlining manufacturing processes—they can reduce inefficiencies and costs in their production processes, and improve customer responsiveness.

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Understanding and Managing Supply Chain Risk


As supply chains continue to grow in size and complexity, companies are focusing more of their energies on managing supply chain risk. While the topic is gaining prominence in boardrooms, many companies do not yet fully comprehend the risks they face. But understanding risk is the first step to managing it—and using the right IT tools can help. Learn what steps you can take to better address your supply chain risks.

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Tightening the Chain-Supply Chain Cost-cutting Strategies


As companies struggle to control costs, the supply chain and management of supply resources have come under scrutiny. The supply chain is one area where a company can achieve quick gains and receive a fast return on investment.

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I-Impact Predicts Your Customer Retention!


More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention, and cross-sell programs. It is a costly operation to develop such functionality from scratch. Vendors like I-Impact offer packaged application providers the opportunity of a shortcut.

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Delivering Superior Customer Value in Insurance


Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a 360-degree view of each customer that covers his or her entire experience with the company. Read this white paper on how information technology that supports tightly integrated, end-to-end business processes can increase insurer responsiveness and customer loyalty.

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Transforming Customer Service with Business Analytics


Customer service needs to go beyond handling dissatisfied customers and build relationships with customers so they are profitable, loyal advocates. Business analytics can help customer service departments acquire the information and capabilities to transform themselves.

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The Evolution of the Last-mile Supply Chain


“Last-mile supply chain services” is an evolving segment of the supply chain industry, but a cutting-edge segment that has evolved as supply chain managers across the US struggle to cope with the inadequacies of the current globalized supply chain model. Learn five reasons why current supply chain models are flawed and how you can use a new architecture to balance supply chain risk, globalized sourcing, and economics.

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Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

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