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Documents related to » crm scm e bi


SAP Details CRM Plans
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month. In December the company is expected to launch a telesales application and Internet portal that it hopes will lay the foundation for the full CRM suite rollout early next year.

CRM SCM BI: SAP Details CRM Plans SAP Details CRM Plans P.J. Jakovljevic - November 17, 1999 Read Comments Event Summary CRM will become our major driver for business revenue, SAP chairman Hasso Plattner said on November 9 at a briefing on SAP s front-office strategy. It is a heady statement for the company, whose forays into CRM over the past year have been troubled at best, with significant delays in application delivery. Yet the company has stated that it would be rolling out its crucial front-office components
11/17/1999

SCM Software for Mills
Demand for mill products especially in the metals and packaging industry is growing fast. This presents a good opportunity for the software vendors who cater to the needs of customers in these industries.But these industries have some unique requirements which are discussed throughout this article. Supply chain management software which does planning and execution for manufacturing, transportation, distribution etc. for mills industry, needs to address these unique requirements.

CRM SCM BI: SCM Software for Mills SCM Software for Mills Ashfaque Ahmed - July 17, 2004 Read Comments Introduction Mills produce very different products than products which are made in a typical process or discrete manufacturing. Mill products contain order specific attributes like width, surface finish, length, chemical composition, physical and chemical tolerance limits, and standard product specification (either company specific or more common industry specific). Mill products can be in the form of coils, rolls,
7/17/2004

CRM Buyers’ Guide
Do you know what evaluation criteria you should consider when making a customer relationship management (CRM) purchase? Before embarking on the process of making this critical business decision, learn more about the 10 fundamental functional areas to consider, including acquiring new sales, improving customer satisfaction, getting a consistent view of the customer, and improving renewal, up-sell, and cross-sell.

CRM SCM BI: CRM Buyers’ Guide CRM Buyers’ Guide Source: NetSuite Document Type: Checklist/Guide Description: Do you know what evaluation criteria you should consider when making a customer relationship management (CRM) purchase? Before embarking on the process of making this critical business decision, learn more about the 10 fundamental functional areas to consider, including acquiring new sales, improving customer satisfaction, getting a consistent view of the customer, and improving renewal, up-sell, and
5/29/2009 4:36:00 PM

Maximizer CRM 12: CRM Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

CRM SCM BI: Maximizer CRM 12: CRM Certification Report Maximizer CRM 12: CRM Certification Report Source: Technology Evaluation Centers Document Type: Certification Report Description: Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product
4/10/2012 11:31:00 AM

CRM Application Users Are Key to Project Success
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention to user training and change management.

CRM SCM BI: CRM Application Users Are Key to Project Success CRM Application Users Are Key to Project Success Kevin Ramesan - October 22, 2005 Read Comments The True Story Behind CRM Failure Many articles about customer resource management (CRM) project failure blame a gargantuan project scope or the software packages themselves. These are certainly among the many good reasons for those failures. However, I am more interested in the internal procedures that lead to some disastrous results. Companies are downplaying
10/22/2005

SCM Comparison Analysis: WMS, SRM, TMS, SCM, SCEM, and more
Choose from TEC's list of SCM solutions and immediately get a detailed side-by-side report evaluating the functionality selected SCM solutions.

CRM SCM BI: SCM Comparison Analysis: WMS, SRM, TMS, SCM, SCEM, and more SCM Comparison Analysis: WMS, SRM, TMS, SCM, SCEM, and more Source: Document Type: Software Evaluation Report Page Description: SCM Comparison Analysis: WMS, SRM, TMS, SCM, SCEM, and more style= border-width:0px; />   comments powered by Disqus Source: SCM Comparison Report Comparing supply chain management (SCM) software can be laborious and time-consuming—but at TEC we make it easy and quick. In just a few seconds, you can get
6/3/2010 12:19:00 PM

Get Your Sales Team Going with Mobile CRM
As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

CRM SCM BI: Team Going with Mobile CRM Get Your Sales Team Going with Mobile CRM Are your field salespeople performing at peak ability? Are they connected and ready to do the things that bring in sales anytime and anywhere? Wouldn t it be a worthwhile objective to get your salespeople booking more face time with clients, and winning more business in less time? It s all possible, if you equip your salespeople with mobile CRM. As you ll discover in the executive brief Get Your Sales Teams Going with Mobile CRM ,
7/10/2009

Remedy Makes CRM a Personal Matter
Remedy announced its acquisition of Axtive Software Corporation, a provider of relationship marketing software that supports personalized interactions between surfers and websites.

CRM SCM BI: Remedy Makes CRM a Personal Matter Remedy Makes CRM a Personal Matter D. Geller - March 3, 2000 Read Comments Event Summary Remedy Corp (NASDAQ: RMDY) purchased Axtive to add personalization to Remedy s customer relations management (CRM) and help desk products. Axtive can track a user s profile and serve unique pages to each user based on the profile. Remedy believes that this will ultimately reduce the costs of customer relationship management and provide the right information to each customer in fewer
3/3/2000

SAP Finds CRM Partner for Marketing Tools
On December 6, SAP revealed it had entered into a partnership with Recognition Systems Group of the United Kingdom to add marketing-planning and campaign-management features to its customer-relationship management suite.

CRM SCM BI: SAP Finds CRM Partner for Marketing Tools SAP Finds CRM Partner for Marketing Tools P.J. Jakovljevic - December 8, 1999 Read Comments Event Summary On December 6, SAP revealed it had entered into a partnership with Recognition Systems Group of the United Kingdom to add marketing planning and campaign-management features to its customer-relationship management suite. SAP and Recognition Systems have agreed to jointly develop integration between SAP s enterprise resource planning and data warehouse packages
12/8/1999

The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

CRM SCM BI: The Lexicon of CRM - Part 3: From R to Z The Lexicon of CRM - Part 3: From R to Z Randy Garland - November 2, 2001 Read Comments The Lexicon of CRM Part 3: From R to Z R. Garland - November 2, 2001 The Lexicon is divided into three parts, this being the second of three. This third section covers the alphabet from R to Z. For A to I, see Part One . For J to Q, see Part Two . R  RDBMS - Relational DataBase Management System . The typical, standard database, with both data models, data definitions, and data
11/2/2001

The Impact of Demand-Driven Technology in the SCM Market: IBS
The integration solutions market will be an interesting area of growth. IBS has an attractive offer for companies with complex and expensive business software at the group and headquarters level, wanting to lower costs and quicken implementation in their subsidiaries.

CRM SCM BI: the Netherlands. The ASW CRM Sales and Marketing suite aims at supporting the entire customer acquisition life cycle from finding customers, keeping them interested, and getting to know them and nurturing the relationship. The solution does this through the following capabilities : target sales and marketing activities for improved return on investment (ROI); avoid customer call-backs with instantly accessible customer records; manage the entire flow of incoming requests, including initiating returns;
9/8/2005


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