The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market trend through mobility, enhancing customer engagement, and multichannel retailing. TEC principal analyst P.J. Jakovljevic sits down with Epicor’s director of product marketing, retail software, to discuss how Epicor Retail sets itself apart from the competition.
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your retail portfolio and how do you plan to fill them? For example, what about planograms or space planning, workforce scheduling and task management, price, assortment and size optimization, e-commerce/multichannel order management (call centers, chat, etc.), etc.? DC: Epicor recognizes additional product opportunities in its retail portfolio and on an ongoing basis evaluates the opportunities and ROI, as well as the best solution—whether to partner with, acquire, or build in-house. Some currently on